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County Durham and Darlington Fire and Rescue Service attended 1,131 primary fires in its latest reporting year, compared with 1,070 at Surrey Fire and Rescue Service. Fatalities and non-fatal casualties from primary fires totalled 47 for County Durham and Darlington and 169 for Surrey.

Average time from call to first appliance at a dwelling fire is 8:18 in County Durham and Darlington and 9:29 in Surrey. Response times differ by roughly a minute or two. On enforcement activity, County Durham and Darlington carried out the larger number of fire safety audits over the year (4,064 vs 3,572). Satisfactory-outcome rates were 51% for County Durham and Darlington and 93% for Surrey, covering audits that closed without requiring informal action, formal notice, or prohibition. False alarms make up a notably larger share of call-outs in Surrey (40% vs 30%).