Hereford and Worcester Fire and Rescue Service attended 1,058 primary fires in its latest reporting year, compared with 1,363 at Norfolk Fire and Rescue Service. Fatalities and non-fatal casualties from primary fires totalled 93 for Hereford and Worcester and 49 for Norfolk.
Average time from call to first appliance at a dwelling fire is 11:08 in Hereford and Worcester and 9:49 in Norfolk. Response times differ by roughly a minute or two. On enforcement activity, Hereford and Worcester carried out the larger number of fire safety audits over the year (2,724 vs 1,158). Satisfactory-outcome rates were 29% for Hereford and Worcester and 74% for Norfolk, covering audits that closed without requiring informal action, formal notice, or prohibition. False alarms make up a notably larger share of call-outs in Norfolk (45% vs 43%).
Total Fires
Primary fires attended by fire and rescue services
1,058
Hereford and Worcester Fire and Rescue Service
1,363
Norfolk Fire and Rescue Service
Fatalities & Casualties
Deaths and non-fatal casualties from primary fires
93
Hereford and Worcester Fire and Rescue Service
49
Norfolk Fire and Rescue Service
False Alarm Rate
Proportion of all incidents that were false alarms
43%
Hereford and Worcester Fire and Rescue Service
45%
Norfolk Fire and Rescue Service
Fire Safety Audits
Number of fire safety audits conducted by the authority
2,724
Hereford and Worcester Fire and Rescue Service
1,158
Norfolk Fire and Rescue Service
Audit Outcomes
Results of fire safety audits: satisfactory, informal action, formal action
2,688
Hereford and Worcester Fire and Rescue Service total
1,296
Norfolk Fire and Rescue Service total
Average Response Time
Average time from call to first appliance arriving at dwelling fires
11:08
Hereford and Worcester Fire and Rescue Service
9:49
Norfolk Fire and Rescue Service
Response Time Distribution
Proportion of incidents by response time band
100%
Hereford and Worcester Fire and Rescue Service total