Hertfordshire Fire and Rescue Service attended 1,216 primary fires in its latest reporting year, compared with 1,363 at Norfolk Fire and Rescue Service. Fatalities and non-fatal casualties from primary fires totalled 121 for Hertfordshire and 49 for Norfolk.
Average time from call to first appliance at a dwelling fire is 8:04 in Hertfordshire and 9:49 in Norfolk. Response times differ by several minutes, often reflecting geography — larger rural coverage areas mean longer average travel to incidents. On enforcement activity, Norfolk carried out the larger number of fire safety audits over the year (1,158 vs 504). Satisfactory-outcome rates were 86% for Hertfordshire and 74% for Norfolk, covering audits that closed without requiring informal action, formal notice, or prohibition.
Total Fires
Primary fires attended by fire and rescue services
1,216
Hertfordshire Fire and Rescue Service
1,363
Norfolk Fire and Rescue Service
Fatalities & Casualties
Deaths and non-fatal casualties from primary fires
121
Hertfordshire Fire and Rescue Service
49
Norfolk Fire and Rescue Service
False Alarm Rate
Proportion of all incidents that were false alarms
45%
Hertfordshire Fire and Rescue Service
45%
Norfolk Fire and Rescue Service
Fire Safety Audits
Number of fire safety audits conducted by the authority
504
Hertfordshire Fire and Rescue Service
1,158
Norfolk Fire and Rescue Service
Audit Outcomes
Results of fire safety audits: satisfactory, informal action, formal action
518
Hertfordshire Fire and Rescue Service total
1,296
Norfolk Fire and Rescue Service total
Average Response Time
Average time from call to first appliance arriving at dwelling fires
