Norfolk Fire and Rescue Service attended 1,363 primary fires in its latest reporting year, compared with 552 at Shropshire Fire and Rescue Service. Fatalities and non-fatal casualties from primary fires totalled 49 for Norfolk and 50 for Shropshire.
Average time from call to first appliance at a dwelling fire is 9:49 in Norfolk and 9:50 in Shropshire. Response times are broadly comparable. On enforcement activity, Norfolk carried out the larger number of fire safety audits over the year (1,158 vs 964). Satisfactory-outcome rates were 74% for Norfolk and 70% for Shropshire, covering audits that closed without requiring informal action, formal notice, or prohibition. False alarms make up a notably larger share of call-outs in Norfolk (45% vs 37%).
Total Fires
Primary fires attended by fire and rescue services
1,363
Norfolk Fire and Rescue Service
552
Shropshire Fire and Rescue Service
Fatalities & Casualties
Deaths and non-fatal casualties from primary fires
49
Norfolk Fire and Rescue Service
50
Shropshire Fire and Rescue Service
False Alarm Rate
Proportion of all incidents that were false alarms
45%
Norfolk Fire and Rescue Service
37%
Shropshire Fire and Rescue Service
Fire Safety Audits
Number of fire safety audits conducted by the authority
1,158
Norfolk Fire and Rescue Service
964
Shropshire Fire and Rescue Service
Audit Outcomes
Results of fire safety audits: satisfactory, informal action, formal action
1,296
Norfolk Fire and Rescue Service total
1,002
Shropshire Fire and Rescue Service total
Average Response Time
Average time from call to first appliance arriving at dwelling fires
