Norfolk Fire and Rescue Service attended 1,363 primary fires in its latest reporting year, compared with 3,674 at West Midlands Fire Service. Fatalities and non-fatal casualties from primary fires totalled 49 for Norfolk and 743 for West Midlands.
Average time from call to first appliance at a dwelling fire is 9:49 in Norfolk and 6:25 in West Midlands. Response times differ by several minutes, often reflecting geography — larger rural coverage areas mean longer average travel to incidents. On enforcement activity, West Midlands carried out the larger number of fire safety audits over the year (1,552 vs 1,158). Satisfactory-outcome rates were 74% for Norfolk and 57% for West Midlands, covering audits that closed without requiring informal action, formal notice, or prohibition. False alarms make up a notably larger share of call-outs in Norfolk (45% vs 36%).
Total Fires
Primary fires attended by fire and rescue services
1,363
Norfolk Fire and Rescue Service
3,674
West Midlands Fire Service
Fatalities & Casualties
Deaths and non-fatal casualties from primary fires
49
Norfolk Fire and Rescue Service
743
West Midlands Fire Service
False Alarm Rate
Proportion of all incidents that were false alarms
45%
Norfolk Fire and Rescue Service
36%
West Midlands Fire Service
Fire Safety Audits
Number of fire safety audits conducted by the authority
1,158
Norfolk Fire and Rescue Service
1,552
West Midlands Fire Service
Audit Outcomes
Results of fire safety audits: satisfactory, informal action, formal action
1,296
Norfolk Fire and Rescue Service total
1,550
West Midlands Fire Service total
Average Response Time
Average time from call to first appliance arriving at dwelling fires
